I can't make it to the race! Can I still get my race shirt and/or medal?

Unfortunately, we do not ship race shirts or medals. All items not picked up on race day are donated to local organizations that are able to repurpose them.

What happens if the race is canceled?

LaceUp Running Series reserves the right to cancel any race due to weather, air quality or other natural factors outside of our control.

In the event of a cancellation, participants will be notified via email, text and social media. Participants will have the option to defer their entry to another race in the same year (if applicable), transfer to a race the following year or donate their entry fee to a local non-profit. If transferring their entry to another race, participants will receive a code equal to the amount of their original payment to use on a future entry. Click HERE for more information on refunds, cancellations and deferrals.

Can I change my race distance?

If you have signed up for a race but would like to change your distance, you can easily do that. Just locate your confirmation email and follow the instructions.

Can I refund my entry?

LaceUp adheres to standard race industry policy. Race entries are NON-REFUNDABLE unless participants have purchased the refund insurance during registration. Click HERE for more information on refunds, cancellations and deferrals.

Are the race venues ADA accessible?

Yes, but please contact info@laceuprunningseries.com for specific details.

Are strollers allowed?

Strollers are allowed at all LaceUp events. Runners with strollers will be asked to start at the back of their respective wave.

How do I earn a challenge medal?

All LaceUp runners must complete a race of any distance all three locations. In addition to individual location medals, each challenge runner will receive a limited edition LaceUp Running Series Challenge medal after the completion of all four races. Learn more about the challenge medal.

Do I get a discount for registering for multiple LaceUp races?

Yes! Register for your second race at 10% off and third race at 15% off. Discounts are automatically applied, and you must register for additional LaceUp events in one transaction to receive the discount.

Will there be pacers?

Yes, there will be pacers for each half marathon and marathon. Please refer to each race location for pacing times.

How do I become a Lexus LaceUp pacer?

Please contact Vanessa Kline at info@beastpacing.com if you’re interested in being a pacer.

Where can I get my results?

Results will be available at the expo space in the Health and Fitness expo area. In addition, results will also be posted online.

Will there be aid stations on course?

There will be aid stations approximately every two miles on each course and at the finish line. Aid stations will be stocked with Nuun and Honey Stinger product.

What is the time limit on the course?

There is a four-hour time limit on the Half Marathon courses. Participants need to maintain a 18:20 minute/mile pace. Participants that fall behind the time limit will be directed to the sidewalk by course staff or police officers. Participants will be allowed to finish the race but will not be guaranteed a finishing time.

Can I pick up my packet on race day?

It’s highly recommended that athletes stop by our pre-race packet pick up, but packet pick up will be available on race day. If you need to pick up your packet on race day you must purchase race day packet pick-up with your registration for an additional $5. Come early, because packet pick up will close 30 minutes before each race.

What if I cannot finish the race?

If you cannot complete the course there will be a vehicle available to bring you back to the finish line, so you can enjoy the Health and Fitness Expo and post-race brunch.

Where can I check my gear during the event?

There is a secure and free Gear Check available for all participants. You can drop off your items before the race and pick them up after the event.

Can I transfer my entry?

Entry fees can be transferred to another participant in the same race of the same calendar year. Any difference of fees will be charged, plus a $10 processing fee. Entries can also be transferred to another LaceUp Running Series location, during the same calendar year. If transferring to another location, a request must be made three days before the event the participant was originally registered.

What are the age group categories?

Is there an age minimum?

Participants must be eight years or older to participate. Participants under the age of eight will be allowed on a case-by-case basis. Please email if interested.

Can I run a different distance than I am registered for?

Participants can transfer distances. Participants transferring to a longer distance will be charged the applicable difference in registration fees, and participants transferring to a shorter distance will not be offered a refund. Please email if interested in changing your race distance.

What is included in the registration fee?

Every participant will receive a LaceUp t-shirt, reusable race bag, high-quality finisher’s medal, timing chip, bib, food truck brunch, Lagunitas beer and free race photo. Learn more about racer perks, HERE.

Do you offer an elite athlete program?

Yes. Learn more about our elite athlete program here.

Are bikes, skateboards, inline skates, dogs or skateboards allowed?

For safety reasons, no bikes, skateboards, inline skates, dogs, or skateboards will be allowed on course.

Can I use headphones during the race?

For safety reasons, we don’t recommend wearing headphones during the race. If runners choose to wear headphones during a race, we request they use a low volume enabling them to hear runners and traffic around them.

How do I become a LaceUp Running Series brand ambassador?

2020 ambassador applications are now closed.